Frequently asked questions

Sign up free for QuickBooks Online

Getting Started

How do I start?
Can I add optional features later?
Can I convert my existing QuickBooks desktop data?
Can I import Quicken data?
Does it have all the same features as other
QuickBooks software?
Can I import data from Peachtree or another
non-Intuit application?
How much accounting do I need to know?
How much does it cost?
What is included in the subscription?
What are the system requirements for QuickBooks Online?

Evaluating QuickBooks Online

Can I contact a current customer?
Can I pay annually instead?
How does your price compare to other QuickBooks software?

How to Try QuickBooks Online Before You Buy

As a trial user, do I have complete access to
QuickBooks Online or just a portion?
Can I try it before I switch?
How does the 30-day trial work?
What happens to my trial data if I decide to sign up?


Can I manage payroll?
How do I add QuickBooks Online Payroll?
How does QuickBooks Online Payroll work?
Can I import payroll data from another QuickBooks
Can I use Direct Deposit?
How does Direct Deposit work?
How many employees can I pay?

Safety and Security

Can I get a copy of my data on my hard drive?
Do you back up my data?
How safe is it to send my data over the Internet?
What happens if my Internet access is down?

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